FAQ
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How do I start working with a tutor?
For students in need of ongoing support we typically start with an academic assessment test and a interview with the student and parents. This preliminary step helps us better understand our new student's individual needs. Once we have a good understanding of the student's strengths and weaknesses, we will build a curriculum and assign a tutor to implement the needed services.
For clients looking for one time services, you can bypass the assessment and simply register for a class or 1-on-1 services a la carte.
What days do you offer tutoring services
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Typically tutoring is offered between 4pm and 8pm Monday - Friday and between 10am - 6pm Saturday and Sunday. Availability may vary based on the assigned tutor.
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What subjects can I get help with?
Brainiac Universe tutors primarily focus on tutoring K-12 students in Math, Science, and Language Arts. We also offer SAT Prep courses and can assist with undergraduate or graduate level studies on a case-by-case basis.
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How long are the sessions?
Sessions are typically 30 - 80 minutes long.
How do I make my payment for tutoring
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Brainiac Universe facilitates all financial transactions via our scheduling system. This is done to protect all parties involved. Credit / Debit card payments is required at the time of scheduling. Payment can be arranged as a one-time payment for a single session, a one-time purchase of a tutoring package to be used as needed over period of time, or a monthly subscription that will provide ongoing academic enrichment.
- Important - If you are a member of an institution that is sponsoring tutoring services, you will be giving a special link for scheduling that will enable you to reserve your services without upfront payment.
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How do I reschedule a session?
We at Brainiac ask that clients provide tutors with 24 hours notice when deciding to reschedule tutoring sessions. If a client is outside of that scheduling window the client can reschedule on their own via the "view appointment details" link found in each confirmation and reminder email.
If the 24 hour time window is already closed, clients will need to contact their tutor or another representative of Brainiac Universe directly to discuss options.
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What qualifications do Brainiac Tutors Have
All Brainiac tutors are requested to undergo a full background screening. Academically, Brainiacs maintain, or have graduated with a 3.0 GPA or better. Most tutors attending college or grad school maintain a summa cum laude or magna cum laude rankings. Those who have graduated currently teach or work in a field related to the subject they tutor. All tutors are required to go through a skills test and standard tutoring training.
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Can I schedule on my own?
Yes, you can reserve time using any internet based device. Existing clients are give a link that enables them to reserve single tutoring sessions or multiple tutoring sessions. New clients can get started with scheduling using the Get Started Now button below.
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